Improving automated vehicle inspection powered by AI

Being the first and only designer working on a engineering led organisation involved ensuring that design considerations were integrated into the process, balancing user needs with technical constraints.

About DeGould

DeGould’s award-winning technology provides OEMs with a market-leading, automated solution for digital vehicle inspections, damage detection and specification checks.

https://degould.com/

Overview

Context

Due to contractual obligations and trade secrets, I am limited in what I can disclose about my work at the company.
In a nutshell, my role involved engaging with various customer profiles to identify areas of improvement in the existing product, designing and implementing a new performance analysis dashboard, and exploring additional segments of the business chain where we could expand and offer new services.

Main activities

  • Conduct user interviews, raise main pain points and provide solutions to cover different users' profiles and their jobs to be done;
  • Together with the Product and Software teams, prioritise feature optimisation according to their business value;
  • Conduct workshops with the Software and Machine Learning teams to understand the technical feasibility and how to better implement new products to the portfolio;
  • Coordinate and create the structure of the performance dashboard with the internal team and external suppliers, providing training to customers and collecting feedback throughout its implementation and new releases.

What coworkers said about working with me

"Luiza is very personable, approachable, and always happy to help with any queries that I may have. She has a very strong work ethic and takes ownership of her tasks exceedingly well.
Luiza is very professional when communicating with customers and is able to form good working relationships that will help DeGould continue to grow in the future. She obviously has a very keen eye for design, and the quality of UI that DeGould has been producing since she
arrived has been infinitely superior to what it was prior. She is able to do all this in a her second language as well which is exceedingly impressive!"

"Luiza is a great communicator and leader. She sets out goals that are clearly defined and offers support when needed. Problems are dealt with quickly and efficiently by bringing people from different teams together to solve the issue. She has great understanding of the steps required to complete a project and works hard to ensure that everyone has the correct
information needed to work on the task. She also takes time to explain elements of UX to people who are interested and is always willing to spend some time answering questions about UX design. Overall working with Luiza great."

"Luiza is an excellent designer with an eye for detail. She is very detailed and organised. I am impressed by how she can easily take customer requirements, consolidates them and translates them into simple product designs that appease all customers. She has led the reporting project, receiving excellent feedback internally and externally."